Shipping Policy

Processing & Shipping Times

At Lataru, we operate with a standard processing time of 1–3 business days, Monday through Friday. Orders placed before 5:00 PM EST are processed the same day. Each product goes through a brief preparation phase before it leaves our warehouse.
Once processing is complete, the average shipping time is typically 4–7 business days. In most cases, this means your order will arrive within 5–10 business days from the moment your purchase is completed.

Shipping Carriers

To ensure fast and secure delivery, we work with trusted U.S. carriers, including USPS, UPS, and FedEx. Through these partnerships, all shipments are handled with care and include real-time tracking so you can follow your package every step of the way.

Delays

During peak seasons or periods of unexpected carrier delays, delivery may take slightly longer than usual. We always do our best to process orders as quickly as possible and appreciate your patience if a delay occurs. You will be kept informed throughout the process, and we work continuously to minimize any inconvenience.

Additional Options

To provide the best possible shopping experience, we offer a few additional benefits. Orders above a certain amount qualify for free standard shipping. Customers can also choose Premium Insured Shipping for a small additional fee, which includes priority handling and full coverage in case of loss or damage. This option offers extra peace of mind and ensures your order is processed with the highest level of care.

Tracking Information

Every order includes tracking, allowing you to monitor your shipment from the moment it leaves our warehouse until it arrives safely at your doorstep.

Customer Support

Our support team is always here to help with questions or concerns. We aim to provide fast, friendly assistance and ensure your experience with Lataru is smooth, simple, and stress-free.